I've been a happy user of WASP Software for over 12 years. WASP is a solid core component of our busy business with features that make the flow of work smoother. As a company, Hotstart Software have been really good to deal with. Their prompt and friendly service is refreshing.
Autobahn Mechanical and Electrical Services is the leading aftermarket service franchise is WA, with 20 successful locations. We have been using the WASP software for over 7 years and couldn’t be happier.
Paul and the team continuously update and improve the software to meet our ever-changing requirements, keeping us as the market leaders.
Having the local support means we can focus on what matters most, our customers! I would highly recommend Hotstart Software to any automotive business wanting to improve their point of sale and accounting systems.
PEBCO Automotive Services was established in 1981 and in the mid 80’s commenced with one of the first computerised automotive business programs in Australia. We have been very happy with the system we were using but unfortunately it was no longer compatible with the latest advances in digital and communication technology and unable to provide support or updates.
Patrick Browne, Company Director, spent many hours researching various industry based software programs and eventually decided to approach Hotstart Software regarding their WASP program for the business.
As you can imagine after over 30 years of using one program this was a difficult decision.Patrick decided on WASP as he felt it had many advantages over the numerous programs available out there. WASP (unlike many other programs) allowed us to bring across our database from the old system and we can honestly say it has been a “seamless” fit. It has saved endless hours of data input including: Customer/Vehicle Records, Debtors, Creditors, Stock/Parts. Of course it has taken us some time to become familiar and comfortable with the new program and of course comparisons to the “old” are to be expected, but we have been pleasantly surprised at how easy the transition has been.
WASP offers a full accounting package which I have found straight forward and easy to use.
The online support has been outstanding and I only have to pick up the phone and we are logged in to be guided through, step by step any areas we need assistance with. I have recently completed our first ATO Business Activity Statement and I was surprised and relieved that it was such an easy process.
PEBCO Automotive would highly recommend Hotstart Software to other businesses and we are very impressed with the value for money and personal on the ground support we receive right here in WA.
Having used Panel N' Paint now in my business for 20+ years I find the Program & support to be the highest of quality & always look forward to the updates knowing that the improvements will help speed up quoting time to better get quotes to customers. Having used the online estimating ( tablet ) since the introduction I can not recommend that more for any repair shop the ease of quotes are now so fast. I would certainly recommend giving the team at Hotstart Software a go.
I am a Bookkeeper & BAS Agent with clients using both WASP & Job Shop software.
I have found both products easy to learn, navigate and use. The staff at Hotstart are extremely helpful and listen to feedback regarding the products and then actively examine ways to improve them based on the information.